Section 1

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Different voices about dichotomy

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Cards (99)

Section 1

(50 cards)

Different voices about dichotomy

Front

-Ignored the realities of bureaucratic politics -From distributive to re-distributive -Attack on the over simplistic nature -Abbleby (1949): "government is politics" -Waldo (1984): PA research is grounded in political theory -Selznick (1949): TVA managers "co-opted" elected officials in implementation -Simon (1967): Wilson's notion is normative -The "politics school" argued that politics is a part of administration

Back

When should we treat people equally, and when should we treat them unequally?

Front

-This changed with the social and environmental movements of the 1960s-1970s -Sometimes we need to treat people differently in order to achieve fairness; requires analyzing "same-versus-different" questions

Back

Administrative downsides

Front

-Lowi (1979) argues against giving bureaucrats too much discretion as they become more difficult to control -How do we hold street-level bureaucrats accountable for their decisions? -How do we reduce goal ambiguity and ensure bureaucrats meet organizational aims?

Back

Searching for virtue

Front

-The traditional public administration ethics canon: merit-based system, standardization, ethics rules, codes of professionalism, etc. -Did the canon work? -Yes, government was more ethical and professional by the 1970s than in the spoils era -But what was the price? -Slowed down, inflexible, government with excessive red tape; did little to reduce the worst parts of unethical behavior in government; just addressed the smaller matters

Back

Court Decisions limiting discretion

Front

-Industrial union department AFL-CIO v. American Petroleum (1980): administrators need to establish "set standards" -Due process: -Goldberg v. Kelly (1970) -Matthews v. Eldridge (1976) -Londoner v. Denver (1908) -Bi-metallic investment company v. state board of equalization (1915) -Search and seizure protection -Torts

Back

Frank Goodnow's dichotomy-- three authorities

Front

-Judicial authorities -Executive authorities -Administrative authorities

Back

Social Equity

Front

-Derived from John Rawls' A theory of Justice (1971) as well as the new public administration (NPA) movement in the late 1960s and 1970s -Suggests that justice is the central organizing principle of government -Advocated that government should actively address social equity issues such as discrimination and unequal access to policymaking

Back

Goodnow's dichotomy -- function of politics

Front

-Harmony between expression and execution -Otherwise, political paralysis -Harmony required the independence of two functions -Executing authority should be subordinated to the expressing authority, which is more representative of the people -Legal separation of the bodies in the government -The party system

Back

Dorman Eaton

Front

Chair of first Civil Service commission; drafted the Pendleton Civil Service Act of 1883

Back

Max Weber's bureaucratic model

Front

-Formal rules and regulations -Specialized roles -A hierarchal structure -Clear chain of command What are the consequences? -Centralized and hierarchal power -Power held in the hands of so few -Bureaucrats tend to follow authority blindly

Back

Cooper's "big questions" of administrative ethics?

Front

1. What are the normative foundations? Whose ethics should we adopt? 2. How do American administrative ethical norms fit into a global context? 3. How can organizations be designed to support ethical conduct? 4. When should we treat people equally in order to treat them fairly, and when should we treat them unequally?

Back

Mine fire in Centralia (1947)

Front

Look up in powerpoint (week 3)

Back

Goldberg v. Kelly (1970)

Front

Hearing necessary for the termination of welfare benefits

Back

Regime values, constitutional theory, and founding thought

Front

-Our values are found in the U.S. constitution and the court's interpretation of it -Main values include freedom, equality, and property -Implies that taking a job in government is an ethical decision; we expect government workers to uphold these values

Back

Bi-Metallic investment company v. State board of equalization (1915)

Front

No hearing necessary when the policy decision affects all property owners

Back

Philosophical Foundations

Front

1. Human centered 2. Social and government institutions are a means to satisfying individual needs 3.The individual is of supreme value, not society, and all individuals are of equal moral value

Back

Bureaucracy

Front

-Max Weber (1864-1920) -"idea type" 1. The principle of fixed and official jurisdictional areas ordered by rules, laws, and administrative regulations 2. The principle of office hierarchy 3. Administration based on written document 4. Division of labor 5. Full working capacity of the official in the official activity 6. The duty of following general rule in the office management

Back

Leonard White's textbook

Front

-Administration is unitary process -The basis for study is management not law -Is an art, but transformance to a science -Administration is the heart of modern management

Back

Market Failure Theory

Front

Prescribes the use of markets, not governments, unless the efficiency of markets has been undermined by a monopoly, poor information to consumers, the inability of producers to protect against free riders, etc.

Back

William Willoughby's budgeting reform

Front

-How budgets would advance and provide control -How budgets enhance legislative and executive cooperation -How budgets ensure efficiency

Back

Civil Service Reform

Front

-Took place after the civil war, but roots in the founding age -Problems from spoils system -Dorman Eaton's reform efforts -Tenure -Merrit system -Future challenge of civil service

Back

Matthews v. Eldridge (1976)

Front

No hearing necessary for termination of disability benefits

Back

Woodrow Wilson

Front

-1856-1924 "founder of public administration" -Not only personnel problems, but also on organization and management in general -Organizational efficiency and economy -Politics-administration dichotomy

Back

Frank Goodnow's dichotomy-- two functions of Government

Front

-Politics -Administration -Legislature discharges administration through special acts; Executive discharges politics through veto power

Back

Administrative Discretion- Why? The Policy Cycle

Front

-Harold Lasswell -Agenda setting: the recognition of a certain subject as a problem demanding further government attention -Policy Formulation: Exploring options or alternatives available for addressing the problem -Decision making: Deciding on a course of action, whether to perpetuate the policy status quo or after it -Implementation: Putting the decision into practice -Evaluation: Assessing the effectiveness of a policy in terms of its intentions and results

Back

Citizenship Theory

Front

-The citizen's role in society provides the normative foundation -Public administration's role is derived from that of the citizen; public administrators work on behalf of the citizens -The importance of being responsive to citizens, encouraging their participation, being accountable to them, viewing them as the locus of ultimate administrative loyalty, respecting the dignity of the individual, fostering reasoned deliberation and encouraging civic virtue and concern for the common good

Back

Progressive Movement

Front

-Main goals -Search for greater democratic participation by the individual -Application of science and specialized knowledge and skills -Main Strategies -Control corruption -"Hull house" by Jane Addams

Back

What are the normative foundations?

Front

Five alternatives: -Regime values, constitutional theory, and founding though -Citizenship theory -Social equity -Virtue or character-based ethics -The public interest

Back

Public Interest - declining?

Front

Why? -Too ambiguous -Quantitative and behavioral approaches and the need for precise answers -Seems out of place with theories of interest groups that try to maximize competing interests -Societies and government succeed in rendering life less fearful -Barry Bozeman

Back

Administrative Authorities

Front

Attend to the scientific, technical, and so to speak, commercial activities of the government

Back

Elton Mayo

Front

-Hawthorne experiment -Human relation school

Back

What is public life?

Front

"Publicness" vs. "Government" -Special districts, pricate utilities, charter schools, quasi-governmental agencies, government corporations, etc. "privatizing" traditional governmental operations Today, there is a different form of "big government" -Known as third-party government, the hollow state, the shadow bureaucracy, the blended public workforce, etc. Public life today is "publicness" or degrees of what is public

Back

Mary Parker Follett

Front

The giving of orders

Back

Judicial Authorities

Front

Apply the law in concrete cases where controversies arise owing to the failure of private individuals or public authorities to observe the rights of others

Back

Individualism - growing?

Front

-"A philosophy emphasizing in matters economic the values and interests of the individual" -"Selfishness in which one favors oneself and maybe a small set of family and friends" - Alexis de Tocqueville -Adam Smith's "invisible hand"; free markets maximize efficiency as well as freedom -Jeremy Bentham's "utilitarianism"; greatest good for the greatest amount; sometimes works/conflicts with economic individualism

Back

Londoner v. Denver (1908)

Front

Hearing necessary when property interests of an individual or a small group are subject to a tax

Back

How can organizations be designed to support ethical conduct?

Front

-Milgram's experiments on obedience to authority, as well as Zimbardo's stanford prison experiment- rules, hierarchy, cultural norms affect organizational behavior; William Whyte's (1956) "organizational men" were extremely loyal and subservient to authority -NASA disasters, challenger (1986) and columbia (2003), illustrate how resource constraints, politics, scheduling and financial pressure, and lack of vision led to poor decisions -Perhaps institutions can be "designed" in order to promote ethical decision making

Back

"Searching for virtue in the public life"

Front

-H. George Frederickson -Virtue is better understood in the public life -Virtue is to be found in "vulgar ethics" rather than abstraction -Virtue is to be found in the development of organizational rules, procedures, leadership, and culture, or "vulgar ethics"

Back

How do American administrative ethical norms fit into a global context?

Front

-Perhaps international treaties, pacts, agreements, conventions, etc. suggest that there is a global public ethic -Such values could be self-determination, freedom, honesty, trust, stability, transparency, market economies, open democracy, etc

Back

Virtue and v. the public interest

Front

-Virtue: this movement eschewed the rational analysis approach to ethical decision making and argued for greater emphasis on individual character and morals -The public interest involves questions concerning: are public administrators acting on the behalf of broad shared interests, or special, limited ones?

Back

Politics

Front

Has to do with policies or expressions of the state will

Back

The Iron Triangle

Front

Congress: -Gives funding and political support to the Bureaucracy -Gives friendly legislation and oversight to the interest group -Gets electoral support from the interest group -Gets policy choices and execution from the Bureaucracy Interest Group: -Gives electoral suport to congress -Gives congressional support via lobby to the Bureaucracy -Gets friendly legislation and oversight from congress -Gets low regulation and special favors from the Bureaucracy Bureaucracy: -Gives low regulation and special favors to the interest group -Gives policy choices and execution to congress -Gets funding and political support from congress -Gets congressional support via lobby from interest groups

Back

Administrative Discretion- Why? Lipsky (1980): "street-level bureaucrats"

Front

-Include police officers, teachers, social workers, etc. -- basically any public administrator who regularly comes in direct contact with clients (citizens) -They make policy, provide public benefits, and keep order -Their discretionary power is needed for effective and efficient government

Back

Formal rules and bureaucratic discretion--How?

Front

Discretion -Can pretend they never receive the order -Simply delay -Hold up a policy chance on technical ground Whistleblowing -Enhancing our self-respect -Gaining and maintaing the esteem -Force responsible actions Resignation

Back

What are ethics?

Front

-French and Granrose (1995) -"Normative guidelines resolving conflicts of interest to enhance societal well-being" -Thompson (1985) when affecting the well-being of other individuals and society -The rights and duties that individuals should respect -The conditions that collective practices and policies should satisfy

Back

Market-based governance

Front

-Market failure theory -Ex: sales of public assets to private parties; privatization and contracting out; policies based on vouchers and tax credits; creation of hybrid organizations such as government corporations; government management of contractors, etc.

Back

Administration

Front

-Has to do with the execution of these policies -Referred to executive and administrative authorities

Back

Scientific Management

Front

-From rule-of-thumb methods to systematic, more scientific measuring individual work accomplishment -Scientifically selecting and developing workers to ensure their role -Cooperation between managers and workers -Logical divisions of work and responsibilities -Frederick Taylor "father of scientific management"

Back

Finding virtue in the new governance era?

Front

Look to "grass-roots publicness" -Citizen participation, social equity, social capital, cooperation, collaboration, etc. "Effective 'publics' have trust, make and enforce rules, build structures, practice reciprocity, and have cultures of ethical leadership" "Send the philosophers home" and embrace "vulgar ethics" - i.e. common or ordinary ethics -Put rules, regulations and red tape in place to keep bureaucrats from behaving badly

Back

Executive Authorities

Front

Have the general supervision of the execution of the state will

Back

Section 2

(49 cards)

Creating a quality work environment

Front

Creating a team mentality -Individuals do not work as individuals competing against each other -Work teams embrace a supportive philosophy for their members and can accomplish more than a group of individuals working independently Fostering labor-management cooperation -Tension will continue, but.... -Formation of partnerships, the sharing of previous success stories, and the support of upper management

Back

Employee Counseling

Front

In private surroundings, never schedule a counseling when you are in a hurry, be direct, give an employee the opportunity to explain, keep an open mind, explore means that can overcome a performance shortcoming, Remain calm, refocus on what happened, why it happened, and what can be done, never take it as "discipline", do not speak in a punitive manner, thank the employee for seeing you

Back

Contemporary organizational theories

Front

Structural theory: assumes there is a "best structure" -Mechanistic structures work in stable environments, while organic structures are best for unstable, changing environments Systems Theory -Organizations consist of inputs, processes, outputs, and feedback mechanisms W. Edwards Deming's "Quality Circles": Small quality control groups; first implemented in Japanese firms to emphasize continued improvement

Back

Political Model

Front

Assumption -The political model assumes that intra-organizational coalitions compete for influence Key points -The more powerful coalitions win out, as do their decision-making preferences

Back

Changing Markets: new challenges

Front

-The government now competes essentially in a single market against a better prepared and more flexible private sector for skills that both must acquire -New technology, new ways of organizing work, new means of delivering public services, and an increasing reliance on a temporary workforce have redefined the nature of public work -Aging workforce and a looming retirement problem -The challenge of maintaining the right skill mix is made more complex for both public and private sectors -Human capital is an investment, not just a cost -Leaders are the glue -Partners will be important

Back

Garbage Can Model

Front

Assumption and Main Argument -John Kingdom (2003) claims that they decision making process is neither systematic not neatly defined within the context of politics; decision making in the public sector is chaotic Key points -Decision-making processes involves three separate, independent streams: problem, political, and policy -When the policy window opens, the separate streams emerge and a policy agenda has been proposed

Back

Background about budgeting

Front

-Budget and accounting act of 1921 gave the executive branch a role in the budget process -Office of management and budget (OMB) -Government accountability office (GAO)

Back

Mitigating Factors

Front

Supervisor's Encouragement of ethical behavior -Supervisors are expected to set the ethical tone for their employees, communicating and enforcing expectations Coworker's ethical behavior -Coworkers demonstrate high standards of personal integrity, coping should be enhanced Feedback Adequacy -Job performance from multiple sources, including the supervisor Feedback Timeliness -Feedback timeliness is related to its utility in helping financial managers perform their jobs Professionalism -Help to increase an individual's knowledge and experience and provide continuing education and support mechanisms Mentoring -Mentors provide assistance in numerous ways, such as giving advice on ethical issues Experience -Individuals with more job experience may resist external pressure better because of lessons learned from experience Education -Education's impact may come from complementing and generalizing job experience, thus heightening the lessons learned through work experience -Ethics training Savings Orientation -Such a long-term orientation is expected to serve as a foundation in guiding respondents in decision making and enhance an individual's ability to deal with external ethical pressure on a day-to-day basis Job Routineness -Rigidity and control are embodied in routine and may limit the exercise of discretion, thus reducing ethical pressure -May not characterize high-level government positions with significant decision-making responsibilities Job Formality -That an individual relies on formal rules in making decision Security -Insulate the organization and the employee from liability and the ravages of an overly litigious society Invisibility -Result in the invisibility of individual employees to external observers, who cannot pinpoint particular employees' roles

Back

Participatory Model

Front

Assumption and Main Argument -Diverse groups of individuals act in a consultative capacity Key points -Used when regulatory agencies rewrite rules -Model is predicated on useful information provided by interest groups to decision makers -Organizations have a tendency to be captured and be more inclined to underemphasize organizational values and goals and overemphasize those of client groups

Back

Comparison

Front

Public value and public interests - Public interest is an ideal, where as public values have specific, identifiable content (ideal vs. starting point) -Public Public values and public opinion -Public opinion is highly volatile, public values are more stable Public values and public goods -Public goods do not relate at all to the question of public values -Pricing efficiency

Back

The Neoclassical School (1920s-1950s)

Front

-Herbert Simon (1946- the proverbs of administration) -Dwight Waldo (1948- value-free research undermines ethics and morality) -Robert Merton (1957- weberian bureaucracy conflicts with democracy and compromises administrative capacity; leads to "trained incapacity") -Philip Selznick (1949- Informal organizations within the "formal" organization can buttress the formal org's goals and functions) -Chester Barnard (1938- executives should offer monetary and non-monetary incentives)

Back

Rational model

Front

Assumption and main argument -Grounded in economic principles: scarcity of resources, perfect information, full knowledge of alternatives, and opportunity cost Some key points -Opportunity costs arise in all situations in which there are alternatives -Diminishing marginal returns: as you acquire additional units of anything, the added unity has decreasing value -Cost-benefit analysis (CBA): do the benefits outweigh the costs? expressed in ratio terms (benefits divided by costs); performed on an ex-ante or ex-post basis

Back

The human relations school (cont.)

Front

Douglas McGregor's (1960) 2 approaches to management style: Theory X and Theory Y -Theory X assumes that workers dislike work and avoid it whenever possible -Makes supervision necessary; workers are motivated only by economic sanctions, threats, and punishments -Theory Y assumes individuals enjoy working and embrace responsibility -People are capable of self-direction and innovation; managers should afford workers greater latitude

Back

Contemporary organizational theories- organizationals economic theory

Front

-Concerned with the conflicting interested between workers and managers; captured in the principal-agent model (or agency theory) -Workers will not always strive to achieve organizational goals; agents (workers) often have more knowledge than principals (managers), which workers can use to their advantage -Two solutions: (1) monitor workers and (2) align incentives of managers and employees

Back

Beyond the Doctrine?

Front

-The doctrine has been designed primarily to limit the prospect of self-interest or misguided bureaucrats aggrandizing themselves or leading the society toward some idiosyncratic or ill-considered conception of the public interest -Different expectations -Imaginations of managers to combine what they can sense of public demands with access to resources and control over operational capacity to produce value -But, the society has not organized its relations with the public managers to demand, expect, reward, or value such efforts

Back

Contemporary organizational theories- organizational culture

Front

-Edgar Schein (1993) believes that organizational culture refers to shared nations that bind together members of an organization -An organization physical layout can show an organization's culture -Organizational culture can affect collaboration

Back

Elite Theory

Front

Assumption and Main Argument -Elite theory assumes that decision making is done by a few powerful individuals as opposed to the pluralism model Some argument -Joseph Schumpeter (1942): "democracy means only that the people have the opportunity of accepting or refusing the men who are to rule them" -C. Wright Mills (1956): The power elite decision making is done in the executive sense, not congressional determinations; decisions by the electorate are completely out of the question; bureaucrats are party politicians are subservient to the elite

Back

Hierarchal Loyalty and Ethics

Front

How does loyalty to their hierarchy interfere with ethical administrative behavior? How do we develop normative administrative ethics? Characteristics of practice: -Internal goods -External goods -Virtues

Back

Civil Right Act of 1964

Front

Established the equal employment opportunity commission and outlawed discrimination in hiring, firing, and compensation

Back

The Human relations school (cont.)

Front

Chris Argyris (1957) argued that the formal organization-with its chain of command, span of control, and specialization-can create frustration and feelings of failure -New workers will learn to not become "rate busters" and thus perform mediocre -Solution: workers should participate in determining the scope of their work and responsibilities

Back

Groupthink

Front

-Groupthink maintains power and cohesiveness; loyalty is paramount and dissent undermines loyalty in such circumstances -Leads to poor decision making and lack of innovation Avoiding groupthink -Leader should avoid stating preferences, leader should designate a devil's advocate, outside experts can also serve as devil's advocate, leader should allow group members to vote anonymously, leader should create and foster a culture where debate, criticism, and creativity are encouraged

Back

Conclusion

Front

-Is there a bright line that emerges in this research, one that can suggest when external ethical stress has become too strong or overwhelming? -Fiscal stress should sensitize everyone Supervisors matter

Back

Employee Motivation

Front

-Workers are motivated by intrinsic (self-purpose) and extrinsic (monetary, praise, recognition) rewards -Employees have different needs which can be achieved simultaneously (alderfer) or hierarchically (maslow) -There are "satisfiers" and "dissatisfiers" that influence job satisfaction in organizations -Public workers are thought to be motivated by public service motivation (PSM)

Back

Creating public value

Front

-Mark H. Moore -A normative theory of public management; what should public managers do? -Moore argued that just as the goal of private managers was to create private (economic) value, the goal of government agencies was to "create public (social) value" -We should view the public manager as a "strategist" instead of a "technician"

Back

The Classical School

Front

-Frederick Taylor: scientific management -Frank and Lillian Gilbreth (1910-1924) -Time and motion studies to eliminate waste in productivity -Luther Gulick and Lyndall Urwick (1937) -PODSCORB (planning, organizing, directing, staffing, coordinating, reporting, and budgeting) -Henri Fayol's "14 principles of management" (1916): -Division of work, authority, discipline, unity of command, unity of direction, subordination of individual to common interest, remuneration of personnel, centralization, scalar chain, hierarchal structure, order, equity, stability of personnel, initiative, and espirit de corps

Back

Assessing employee performance

Front

Assessment is a way of: -Identifying employee strengths and weaknesses on a continual basis -Providing performance feedback -Counseling employees -Identifying ways to improve performance

Back

Civil Service Reform Act of 1978

Front

Created the office of personnel management, merit systems protection board, and fair labor relations authority; offered protection for whistleblowers

Back

General budgeting steps and federal budgeting process

Front

-Preparation, approval, implementation, auditing (all of these are to ensure that public money is spent appropriately) -Federal budgeting process as an example

Back

Employee Development

Front

-HR managers are typically tasked with ensuring employee development -On the job methods of employee development -Delegating authority and responsibility to subordinates -Coaching and offering constructive criticism and praise -Special assignments to stimulate workers and lead to innovation in the workplace -Job rotation to encourage skill development -Understudy or apprenticeship for leadership succession

Back

Nasa's Challenger Disaster (1986)

Front

-What happens when external goods, take precedence over internal goods at NASA? -What virtues are needed to make sure the internal goods?

Back

Some theories of budgeting

Front

-V.O. key- a normative theory of budgeting -David Miller's three philosophical viewpoints: rights, deserts, and needs -Lewis adds rationally to cultivate normative theory of budgeting -Brubaker's "tragedy of the budgetary commons" -Wildavsky's budget incrementalism -Wicker's grander budget theory -Swedlow's cultural theory

Back

The six steps in making decisions

Front

1. pinpointing the problem 2. identifying causes 3. setting objectives 4. formulating alternative courses of actions 5. evaluating alternatives against organizational objectives 6. choosing the best course of actions

Back

Publicness and public values

Front

-Publicness: the degree of political authority constraints and endowments affecting the institution -Bozeman: "A society's public values are those providing the normative consensus about: 1. The rights, benefits, and prerogatives to which citizens should (and should not) be entitled 2. The obligations of citizens to society, the state, and one another 3. The principles on which governments should be based

Back

What is a consensus process?

Front

-A consensus process is one in which all those who have a stake in the outcome aim to reach agreement on actions and outcomes that resolve or advance issues related to environmental, social, and economic sustainability -Consensus processes share one common feature; interaction among participants is face-to-face with the goal of arriving at mutually acceptable outcomes or decisions

Back

The Human Relations School

Front

-The human relations school started in the 1920s with the hawthorne experiments and lasted until about the end of the 1950s -This movement placed emphasis on affective and socio-psychological aspects of human behavior in organizations -Generally suggested that social and psychological factors matter in organizations; and managers must be "human" -Maslow (1943) Hierarchy of needs (basic, safety, social, esteem, self-actualization)

Back

Human Resource Elements

Front

Traditional -Hiring the right workers to achieve an organization's goals and fulfill its mandate -Training and developing workers -Rewarding workers using monetary and non-monetary rewards Additional Concerns -Creating and maintaining a diverse workforce -Affording workers a measure of power in the workplace -Enabling workers to fulfill and balance both work and family responsibilities -Enabling workers to hold their managers accountable for merit principles -Taking into account different ways of motivating workers -Identifying ways of fostering a culture of cooperation and teamwork in the workplace Civil service depoliticized public service/employment with a "merit system"

Back

Comparing the consensus process with other decision processes

Front

-Citizen participation and public involvement processes vs. consensus process -Decision making by "authorities" vs. consensus process -Consultation vs. consensus

Back

Exacerbating Factors

Front

Fiscal stress -Spurs efforts by external actors to gain benefits -Create uncertainty for financial managers Budgetary process involvement -Those involved in the budget process are primary targets Political influence -Balancing competing values or interests may create more ethical

Back

Satisfying and Incrementalism

Front

Assumption and main argument -Lindblom (1959) argued that individuals do not follow the rational model when making decisions concerning policy Key points -Incrementalism holds that only a few policy alternatives can be considered at a time, and that policies do not differ radically from existing ones; change is thus incremental -Criticized for maintaining the status quo; to avoid this problem, we use "sunset" provisions, allowing laws to expire following a specified period unless otherwise reenacted

Back

Types of budgets

Front

-Operating budgets vs. Capital budgets -Line-item budget -Performance budget (indicators: outcomes and outputs) -Zero-based budgeting (ZBB)

Back

When should a consensus process not be used?

Front

-One reason for avoiding a consensus process is when one party simply wants to delay matters -The process should also be avoided when a party's sole motivation is to create an appearance of openness -Consensus may also be the wrong route for a party who feels there is a crucial principle at stake over which defeat would be preferable to any appearance of compromise -A consensus process should also be avoided if any parties believe their interests would be fully satisfied even without negotiations -Practical limitations can also make it unwise or at least untimely to establish a consensus process

Back

Public Choice Theory

Front

Assumption and Main Argument -Assumes that self-interest determines how decisions are made; bureaucrats will make decisions that minimize risks and maximize rewards Key points -This is related to William Niskanen's theory of budget maximization; bureaucrats will tend to increase budgets for power and prestige -Overall, these models tend to suggest for the need to privatize and contract out

Back

The 10 Principles

Front

1. Purpose-driven -People need a reason to participate in the process 2. Inclusive, not exclusive -All parties with a significant interest in the issues should be involved in the consensus process 3. Voluntary participation -The parties who are affected or interested participate voluntarily 4. Self-design -The parties design the consensus process 5. Flexibility -Flexibility should be designed into the process 6. Equal opportunity -All parties have equal access to relevant info. and the opportunity to participate effectively throughout the process 7. Respect for diverse interests -Acceptance of the diverse values, interests, and knowledge of the parties involved in the consensus process is essential 8. Accountability -The participants are accountable both to their constituencies and to the process that they have agreed to establish 9. Time limits -Realistic deadlines are necessary throughout the process 10. Implementation -Commitments to implementation and effective monitoring are essential parts of any agreement

Back

Uniforms in the closet

Front

The story: -R is a marine and a gay. He decides to leave the marine although he has a bright future in his career -"Don't ask. Don't tell." -A compromise eked out among the white house, congress and the pentagon after president clinton's announcement of his intention to lift the ban on homosexuals in the military -"Clinton thought he was doing us this big favor", R says, "and all he did was build a brick wall around the closet"

Back

Strategic Triangle

Front

First, what was the important "public value" the organization sought to produce? Second, what "sources of legitimacy and support" would be relied upon to authorize the organization to take action and provide the resources necessary to sustain the effort to create that value? Third, what "operational capabilities" (including new investments and innovations) would the organization have to rely on (or have to develop) to deliver the desired results?

Back

What is public goods?

Front

Public goods have two distinct aspects: non excludability and non rivalry in consumption -Non excludability means that the cost of keeping non payers from enjoying the benefits of the good or service is prohibitive -Non rivalry in consumption implies that one person consuming the good doesn't prevent another person from consuming the good

Back

Why do managers not delegate?

Front

Managers may choose to not delegate tasks because: -Fear of mistakes, delegate him/herself out of a job, lose prestige, will not be able to check up on assignments, give up favorite parts of the job, subordinates will have too much work, does not know how or what to delegate, supervisor's boss will be annoyed, subordinates do not really want more work

Back

Boundedly rational model

Front

Assumption and main argument -Herbert Simon argued that the rational model is unrealistic because decision makers have cognitive limitations and incomplete information Key points -Thus, decision makers are "bounded", leading to "satisfying" short decision making time and a symmetrical information lead to satisfying behavior

Back

Pendleton Civil Service Act of 1883

Front

Provided federal jobs based on merit through exams; made firing for political reasons unlawful; created the civil service commission

Back