Section 1

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Change - Progressive

Front

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Last updated

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Date created

Mar 1, 2020

Cards (21)

Section 1

(21 cards)

Change - Progressive

Front

change originates at top. Individuals slowly change with added information. Change becomes uniform across all business units

Back

Regression Analysis

Front

statistical method used to determine a relationship between variables and the strength in relationship

Back

Pareto Chart

Front

Pareto Principle of %80 percent of effects come from %20 of causes. Distinguishes vital few that contribute to most issues

Back

Reliability

Front

reflects ability of data gathering tool

Back

Delphi technique

Front

focus group technique group process that anonymously generates ideas or judgments from physically dispersed experts, participants then respond to all ideas

Back

Mind Mapping and Affinity Diagramming

Front

Focus Group Technique, discuss core ideas and members add related ideas and group similar ideas - categorizes until relationships are drawn

Back

Ratio Analysis

Front

relationships between data

Back

Unweighted average

Front

raw average gives equal weight to all values

Back

Histogram

Front

Sort data and support rapid comparision.

Back

Scatter Diagram

Front

Plots points against 2 variables, test possible causal relationships

Back

Validity

Front

ability of a tool to measure what it is intended to measure

Back

Trend Analysis

Front

examines data from different points in time to determine if a variance is isolated, can also be used to forecast future conditions

Back

Trend Diagram

Front

Plots data points on 2 axes. horizontal usual shows time and vert usually shows volume, test for presence of cycles or developing trends

Back

Nominal Group Technique

Front

Focus group technique, participants suggest ideas until no more ideas are left, discuss and eliminate ideas until group agrees on remaining ideas

Back

Change - Organic

Front

independent centers and multiple origins of change in org. radiates unevenly but accelerates with top leadership support

Back

Pie Charts

Front

portions of a circle equal %100. used to present high level impression of data distribution

Back

Focus Group

Front

small group participates in discussion with facilitator

Back

Variance Analysis

Front

degree of difference between planned and actual performance

Back

Change - Cascade

Front

top-down sequence complete change at every level

Back

Root-Cause Analysis

Front

start with result and work backwards,

Back

weighted average

Front

adds factors to reflect importane of different factors (if averaging salaries, you times the salary by how many people have that salary and then calc the average)

Back