Decisions based on the convenience and efficiency -"means to ends" - or on the basis of economics may be at the heart of ethical behavior
Front
False
Back
What is the right process of the general budgeting steps in the federal government?
Front
Preparation, approval, implementation, and auditing
Back
Elite theory assumes that decision making is done by a few powerful individuals as opposed to the pluralism model
Front
True
Back
These are street-level bureaucrats, EXCEPT
Front
Legislators
Back
Objectives should be, EXCEPT
Front
Marginal
Back
Max Weber defined the main characteristic of bureaucracy as official jurisdictional areas, hierarchy, administration based on written document, division of labor, and general rule in the office management
Front
False
Back
Mary Parker Follett emphasized the importance of reciprocal relationship which is based on "power with", not on "power over"
Front
True
Back
In organizational theories, Theory X assumes that workers dislike work and avoid it whenever possible while Theory Y assumes individuals enjoy working and embrace responsibility
Front
True
Back
Outcomes are typically units produced or the quantity of services provided; output reflects how well the department is meeting its mission and goals
Front
False
Back
Where can public goods be placed in the matrix?
Front
non-excludable and non-rivalrous
Back
When is the due date of the federal budget?
Front
October 1st
Back
In the Cooper (2004)'s article 'Big Question in Administrative Ethics', he introduces five normative foundations. What is not included in the five normative foundations?
Front
Individualism
Back
The incrementalist school argues that as pressures resulting from crises and deadlines limit the amount of time available for decision makers to find a "good enough" alternative until a better one presents itself. This is called "muddling through"
Front
True
Back
According to Lipsky (1980), BLANK are those that provide public benefits and maintain public order. They include...
Front
Street-level bureaucrats
Back
Jane Adams led the settlement movement, founding the Hall House in Chicago
Front
True
Back
The "Iron Triangle" consists of:
Front
Congress, bureaucrats, interest groups
Back
What is a public goods among the below goods?
Front
Air
Back
In the article Principles of Scientific Management (1916), Frederick Taylor emphasizes
Front
Efficiency
Back
According to Bozeman (2007), publicness is best defined not on the basis of the legal status of institutions or their ownership but according to the degree of political authority constraints, and endowments affecting the institution
Front
True
Back
The rational-comprehensive school of decision making argues that the best decisions are logical, that is, decision makers try to meticulously account for every possible consequence of choosing one course of of action over another
Front
True
Back
POSDCORB stands for
Front
Planning, Organizing, Staffing, Directing, Coordinating, Reporting, and Budgeting
Back
Public goods have two distinct aspects: excludability and rivalrous consumption
Front
False
Back
Among decision making theories, 'rational model' is grounded in economic principles such as scarcityof resources, perfect information, full knowledge of alternatives, and opportunity cost
Front
True
Back
These are the strategies for avoiding poor decisions , except:
Front
Leader should state his/her preferences
Back
To limit the spoil system, merit system and tenure were adopted
Front
True
Back
The word "POSDCORB" was coined by
Front
Luther Gulick and Lyndall Urwick
Back
The normative foundations of administrative ethics are, EXCEPT:
Front
Economic resources
Back
Which of the following is not the consequence of spoil system of recruitment?
Front
Permanent tenure
Back
Scientific management seeks one best way to increase efficiency based on the assumption of economic man
Front
True
Back
Elton Mayo's human relations approach, particularly Hawthorne experiment, contributed to enhancing our understanding of how the feeling, thoughts, and behavior of work-group members and managers affect performance
Front
True
Back
Hierarchy of ethics includes four levels of ethics from lower to higher level such as BLANK morality, professional ethics, organizational ethics and social ethics.
Front
Personal
Back
These are the characteristics of centralization, except:
Front
Greater opportunity for employee/client participation
Back
What is the right process of decision-making? Please number the seven steps of decision-making properly.
Front
1, 7, 5, 4, 2, 3, 6
Back
In the bounded rational model, decisions have three characteristics. What is not included in the three characteristics?
Front
Simple feedback rules
Back
Woodrow Wilson proclaims that administrative questions are political questions
Front
False
Back
BLANK is an action of exposing to the public or person (organizations) with authority about the wrongdoings within an organization.
Front
Whistleblowing
Back
In the article "Hierarchy, virtue, and the practice of public administration (Cooper 1987)", the author explains that internal goods are achieved through practice and dedication to excellence; shared by the community. These are examples of internal goods that public administrators should have, except:
Front
Power
Back
Goodnow (1900) argued that politics is of the will of the state while administration is related to the execution
Front
True
Back
In the organizational theories in public administration, the classic school was primarily concerned with improving social equity and fairness; it was characterized by democratic values, informal organizations, and non-monetary incentives in management
Front
False
Back
Wilson and Goodnow have not explained politics-administration dichotomy discipline
Front
False
Back
The federal organization 'Government Accountability Office (GAO)' is responsible for auditing the federal budget
Front
True
Back
BLANK can exist when there are excessive directive leadership, group homogeneity in terms of ideals and background, and isolation from outside influences.
Front
Group think
Back
Who was the originator of politics-administration dichotomy?
Front
Woodrow Wilson
Back
The human relations theory focused on the
Front
Social and psychological factors
Back
According to Harold Lasswell, policy processes are, EXCEPT:
Front
Budgeting
Back
Under the spoil system, inefficiency was widespread, profiteering was common, and scandals were recurrent
Front
True
Back
In Kingdon's streams model, decision-making processes involves three separate, independent streams. What is not included in the three streams?
Front
Process stream
Back
What is the job of the executive branch?
Front
Carrying out laws
Back
In the budgeting process, an appropriations bill is...
Front
a bill that will lay out how money will be spent on specific projects
Back
Section 2
(44 cards)
BLANK values the group, the hierarchy, and top-down decision-making, whereas democracy values individualism, equality, and pluralistic decision making.
Front
Bureaucracy
Back
These are the main roles of the government, EXCEPT
Front
Lead technological innovations
Back
The human relations theory focused on the
Front
Social and psychological factors
Back
The executive exercises a substantial degree of control over administrators through:
Front
Appointment and dismissal
Back
What is the job of the executive branch?
Front
Carrying out law
Back
Civil Service Reform means transition from a BLANK to a meritocracy.
Front
Spoils system
Back
One response to incrementalism is the use of BLANK, under which an agency, program, or law expires automatically following a specified period, unless the legislature votes to reenact it.
Front
Sunset provisions
Back
What does this describe: specific efforts to recruit, hire, and promote qualified member of minority or disadvantaged groups for the purpose of eliminating present effects of past discrimination.
Front
Affirmative Action (1960s)
Back
Among types of budgets, BLANK shows where public money will be spent item by item.
Front
Line-item budget
Back
Bounded rational model assumes that the decision makers have perfect information and full knowledge of alternatives.
Front
False
Back
The functions of BLANK are to serve the organization by providing services including recruitment, selection, training, evaluation, compensation, discipline, and termination.
Front
Human Resource Management
Back
In the organizational theories in PA, the classic school was primarily concerned with improving social equity and fairness; it was characterized by democratic values, informal organizations, and non-monetary incentives in management.
Front
False
Back
Denhart and Grubbs contends that PA differs from business administration in three aspects. What is NOT one of those aspects?
Front
Performance-based incentives
Back
Herbert Simon argued that the rational model is unrealistic. He contended that decision makers were "bounded", leading to BLANK behavior.
Front
Satisfying
Back
The neoclassical school (1920s-1950s) supported the notion that the principles of management were "scientific".
Front
False
Back
What does not properly characterize Weber's "ideal type" organization?
Front
Decentralized authority
Back
Which scholar argues that Weberian bureaucracy conflicts with democracy, compromises administrative capacity, and leads to "trained incapacity"?
Front
Robert Merton
Back
According to Lipskly (1980), street-level bureaucrats rarely have power over the lives of ordinary citizens.
Front
False
Back
Public administration is an extremely broad discipline.
Front
True
Back
BLANK claimed Politics/Administration dichotomy in the Study of Administration and argued that PA should be separated from a value-laden politics.
Front
Woodrow Wilson
Back
What does best describe the characteristics of "Public Goods"?
Front
non-excludable and non-rivalrous
Back
Just study the model of the iron triangle
Front
Good luck
Back
Where does PA belong to?
Front
Executive branch
Back
The US government is experiencing human resource crisis due to...
Front
All of the above (Competition, new tech, aging workforce, and failure to consider motivations)
Back
In Fredrickson's chapter, what does the NPA stand for?
Front
New Public Administration
Back
Woodrow Wilson proclaims that administrative questions are political questions.
Front
False
Back
In Herzberg's two factor theory, there are examples of satisfiers EXCEPT
Front
Interpersonal relations
Back
What does this describe: individual that believes the public interest overrides the interests of his or her organization to publicly expose problems.
Front
Whistleblower
Back
Under the spoils system, inefficiency was widespread, profiteering was common, and scandals were recurrent.
Front
True
Back
A tall hierarchy assumes a distinct vertical chain of command through which tasks are coordinated.
Front
True
Back
Which of the following is NOT the consequence of spoil system of recruitment?
Front
Permanent tenure
Back
Which author is responsible for the book "The Giving Orders", highlighting power with than power over?
Front
Mary Follett
Back
Formalized process of negotiation between management and labor, which address terms and conditions of employment including pay, working conditions, and benefits. This is the definition of BLANK bargaining.
Front
Collective
Back
BLANK is the idea originated from Wilson's article. He argued that PA should focus on effectiveness and efficiency of government by using scientific management skill.
Front
Politics Administration Dichotomy
Back
According to structural theory, the mechanistic structures work in unstable environments, while organic structures are the best for stable environments.
Front
False
Back
These are the jobs of Human Resource managers EXCEPT
Front
Monitoring and interpreting cash flows and predicting future trends
Back
What is the proper order of Andrew Maslow's hierarchy of needs?
Front
Basic, Safety, Social, Esteem, and Self-Actualization
Back
These are unethical experiments EXCEPT
Front
The Hawthorne Experiments
Back
These are the characteristics of centralization EXCEPT
Front
Greater opportunity for employee/client participation
Back
What is a public good among the below goods?
Front
Air
Back
What does this describe: concept built on three principles
1. Human centered, not society
2. Institutions are a means of satisfying individuals
3. individual is of supreme value
Front
Economic individualism
Back
Iron triangle means a closed, mutually supportive policymaking relationship among...
Front
interest groups, bureaucracy, and congress
Back
Maslow's hierarchy of needs had a significant impact on building subsequent theories such as McGregor's Theory X and Theory Y and Herzberg's Two-Factor theory.
Front
True
Back
In the organizational theories, Theory X assumes that workers dislike work and avoid it whenever possible while Theory Y assumes individuals enjoy working and embrace responsibility.