Statement of an organization's financial position at a specific point in time, showing assets, liabilities, and shareholder equity.
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ETHICAL UNIVERSALISM
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Concept that argues that there are fundamental ethical principles that apply across cultures.
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CASH FLOW STATEMENT
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Statement of an organization's ability to meet its current and short-term obligations, showing incoming and outgoing cash and cash reserves in operations, investments, and financing.
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GROSS PROFIT MARGIN
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Ratio of gross profit to net sales.
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RATIO ANALYSIS
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Using relationships between data in financial statements to measure the financial health of an organization.
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MODE
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Value that occurs most frequently in a set of data.
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ACCOUNTS PAYABLE
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Money an organization owes its vendors and suppliers.
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STRATEGIC MANAGEMENT
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System of actions that leaders take to drive an organization toward its goals and objectives.
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SOCIAL INTELLIGENCE
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Ability to create connections or rapport with others.
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VALIDITY
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Extent to which a measurement instrument measures what it is intended to measure.
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Stakeholder Consept
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Concept that proposes that any organization operates within a complex environment in which it affects and is affected by a variety of forces or stakeholders who all share in the value of the organization and its activities.
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INTERCULTURAL WISDOM
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Capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts; also called cultural intelligence.
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VARIANCE ANALYSIS
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Statistical method for identifying the degree of difference between planned and actual performance or outcomes.
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DELPHI TECHNIQUE
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Technique that progressively collects information from a group without physically assembling the contributors.
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VARIANCE ANALYSIS
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Statistical method for identifying the degree of difference between planned and actual performance or outcomes.
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Dilemma reconciliation
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Process of charting a course through cultural differences
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HIGH-CONTEXT CULTURE
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Society or group characterized by complex, usually long-standing networks of relationships; members share a rich history of common experience, so the way they interact and interpret events is often not apparent to outsiders.
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MOTIVATION
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Factors that initiate, direct, and sustain human behavior over time.
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DUE PROCESS
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Concept that laws are enforced only through accepted, codified procedures.
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RULE OF LAW
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Concept that stipulates that no individual is beyond the reach of the law and that authority is exercised only in accordance with written and publicly disclosed laws.
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BRIBERY
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Exchange of anything of value to gain greater influence or preference.
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REGRESSION ANALYSIS
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Statistical method used to determine whether a relationship exists between variables and the strength of the relationship.
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BUSINESS CASE
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Tool or document that defines a specific problem, proposes a solution, and provides justifications for the proposal in terms of time, cost efficiency, and probability of success.
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UNWEIGHTED AVERAGE
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Raw average of data that gives equal weight to all values, with no regard for other factors.
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EXTRATERRITORIALITY
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Extension of the power of a country's laws over its citizens outside that country's sovereign national boundaries.
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DUE DILIGENCE
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Requirement to thoroughly investigate an action before it is taken, through diligent research and evaluation.
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CULTURAL RELATIVISM
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Concept that argues that ethical behavior is determined by local culture, laws, and business practices.
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CONTRAST EFFECT
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Tendency to enhance or diminish the strength or credibility of a statement or person based on one's impression of a preceding statement or person.
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RELIABILITY
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Extent to which a measurement instrument provides consistent results.
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NOMINAL GROUP TECHNIQUE
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Technique in which participants each suggest ideas through a series of rounds and then discuss the items, eliminate redundancies and irrelevancies, and agree on the importance of the remaining items.
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AFFINITY DIAGRAMMING
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Data-sorting technique in which a group categorizes and subcategorizes data until relationships are clearly drawn.
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HALO EFFECT
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Type of measurement bias in which analyst allows one strong point that he or she values highly and that works in subject's favor to overshadow all
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ROOT-CAUSE ANALYSIS
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Type of analysis that starts with a result and then works backward to identify fundamental cause.
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ASSETS
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Financial, physical, and sometimes intangible properties an organization owns.
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LOW-CONTEXT CULTURE
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Society in which relationships have less history; individuals know each other less well and don't share a common database of experience, so communication must be very explicit.
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NEGATIVE EMPHASIS
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Type of measurement bias that involves weighting a small negative reaction or piece of information more than it should objectively merit.
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COMMON LAW
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Legal system in which each case is considered in terms of how it relates to legal decisions that have already been made; evolves through judicial decisions over time.
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EMOTIONAL INTELLIGENCE (EI)
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Ability to be sensitive to and understand one's own and others' emotions and impulses.
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MIND MAPPING
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Data-sorting technique in which group members add related ideas and indicate logical connections, eventually grouping similar ideas.
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STRATEGY
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Plan of action for accomplishing an organization's overall and long-range goals.
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MEDIAN
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Middle number in a range of values.
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EQUITY
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Amount of owners' or shareholders' portion of a business.
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STRATEGIC PLANNING
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Process of setting goals and designing a path toward organizational success.
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NEGOTIATION
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Process by which two or more parties work together to reach agreement on a matter.
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CIVIL LAW
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Legal system based on written codes (laws, rules, or regulations).
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GLOBAL MINDSET
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Ability to have an international perspective, inclusive of other cultures' views.
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MEAN
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Average score or value.
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WEIGHTED AVERAGE
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Average of data that adds factors to reflect the importance of different values.
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LOW-CONTEXT CULTURE
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Society in which relationships have less history; individuals know each other less well and don't share a common database of experience, so communication must be very explicit.
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CULTURE
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Basic beliefs, attitudes, values, behaviors, and customs shared and followed by members of a group, which give rise to the group's sense of identity.