To provide a solution, relate findings, voice concern, or convince audience of a treatment path
Back
Disadvantage of primary resource?
Front
time consuming to evaluate
Back
What is a P and T committee?
Front
Pharmacy and Therapeutics Committee
Back
How many steps to the systematic approach?
Front
5 steps
Back
What does record entail?
Front
verify response appropriateness (was recommendation accepted/questions or follow-up), systematic process, provide updates if new info becomes available
Which methods are used to assess quality of guidelines?
Front
GRADE and consensus based
Back
What information does receive entail?
Front
demographics, background info, ultimate question
Back
What does the membership committee entail?
Front
voting and non-voting, chair, secretary (usually pharmacist)
Back
What does a P and T committee do?
Front
oversees all aspects of drug therapy; safety, efficacy, cost effectiveness
Back
Disadvantages of secondary resources?
Front
need to know how to use it
Back
What is the best source for a foreign drug?
Front
Martindale or Index Nominum
Back
What does "respond" entail?
Front
analysis of evidence and synthesis
Back
GRADE
Front
Grading of Recommendations, Assessment, Development and Evaluations
Back
What does the assessment entail?
Front
evaluation of situation/pt by interview or reviewing medical records and lab data, descending order of importance, factual
Back
Section 2
(50 cards)
Which of the following attributes specific to a drug would be an appropriate rationale for conducting an MUE?
Front
significant side effect profile, narrow therapeutic index window, new drug
Back
What does MUE analysis entail?
Front
multidisciplinary group should oversee or review findings, compare actual performance with expected performance
Back
What is a concurrent claim?
Front
ongoing, monitoring of drug therapy during the course of treatment
Back
Why is prior authorization used?
Front
optimize pt outcomes, safety and efficacy, reduce waste, need approval from payer to dispense/administer, ensure med is medically necessary
Back
T/F: the monograph is not the package insert
Front
true
Back
What is an open formulary?
Front
All drugs are available on the formulary
Back
Goal of DUR?
Front
identify and decrease fraud, abuse, overuse, inappropriate/medically unnecessary care
Back
What is a formulary?
Front
Continually revised list of medications that are readily available for use within an institution or 3rd party that reflects the current clinical judgment of the medical staff or payer
Back
Minimum requirements for monograph?
Front
indication, effectiveness, risk, cost
Back
Impact of benefit management?
Front
ensures pt receives medication and benefits from it
Back
How to choose a drug?
Front
high volume, high risk, high alert (narrow index), new formulary conditions, new protocol policy/procedure, problem prone, high cost?
Back
What is a retrospective claim?
Front
review of drug therapy after the patient has received the medication
Back
Function of TJC?
Front
safe and effective medication management system, CQI required
Back
What is the treatment algorithm/step therapy based off of?
Front
national guidelines for agent safety and efficacy
Back
Why do we use drug monographs/class reviews?
Front
present information in an unbiased manner
Back
Is there a singular definition for specialty meds?
Front
no
Back
What is a positive formulary?
Front
Add drugs once they are approved
Back
there are 30 cases, how many should you review?
Front
all of them
Back
What is a MUE?
Front
medication use evaluation
Back
BLANK provide support for P and T committees
Front
Drug information centers
Back
What is a TJC?
Front
The Joint Commission
Back
What does MUE result entail?
Front
interventions, follow-up, repeat performance improvement process
Back
Why perform MUE?
Front
- evaluate effectiveness
- improve patient safety
- standardize therapy to decrease variation
- optimize drug therapy
- meet quality or regulatory standards
- minimize costs
Back
Impact of cost savings on health system?
Front
less tax money on meds for government business, savings for ultimate payer/pts in terms of premium $
Back
there are 30-600 cases, how many should you review?
Front
at least 30
Back
What does MUE Plan entail?
Front
develop methodology based on performance improvement plan, standards of performance, evaluation time frame, pt selection/sampling, data collection, create data collection tool
Are dietary supplements proven for safety and efficacy?
Front
no
Back
What does a monograph entail?
Front
clinical indications, Pharmacology/MOA, kinetics, efficacy assessment, toxicity assessment, drug interactions, contraindications, special populations, dosage/admin, product availability, cost comparison, references
Back
there are >600 cases, how many should you review?
Front
5%
Back
What are the 9 concepts for effective prior authorization programs?
Front
1. pt safety and appropriate medication use
2. clinical decision making
3. evidence-based review criteria
4. automated decision support
5. transparency and advanced notice
6. emergency address
7. provider collaboration
8. need for timelines and avoiding disruptions in therapy
9. cost effectiveness and value
Back
How to perform MUE?
Front
Collaboration, responsibility, must adapt to practice setting w/ practice use guidelines
Back
What is a closed formulary?
Front
Has a specific list of drugs on the forumlary
Back
Goal of MUE?
Front
optimize pt outcomes (target drug program, drug use program)
Back
How does P and T committee agenda get determined?
Front
1. request for formulary change
2. change in 1 class
3. new entrant to market
Back
Purpose of MUE?
Front
evaluate medication use processes or tx response
Back
A formulary includes Nexium, this class (GERD) includes several more drugs not on the formulary - what type is it?
Front
closed
Back
Can a pt appeal prior authorization denials?
Front
yes, multiple times
Back
Function of DRR?
Front
drug review regimens in nursing facilities, required by HCFA and implemented in 1974 through medicare and medicaid
Back
What kinds of meds aren't considered medically necessary?
Front
cosmetic indication, sildenafil
Back
BLANK is an assortment of strategies/tools used by health plans and PBMs to administer the pharmaceutical benefit
Front
utilization management
Back
What is a DRR?
Front
drug regimen review
Back
What is a prospective claim?
Front
evaluation of a patient's drug therapy before medication is dispensed
Back
What goes into prior authorization criteria?
Front
indication, prescription by physician, initial criteria, continuing criteria, duration of approval, quantity limits
used in rare/orphan conditions, high touch agents (TPN), medicare >670/month
Back
Section 3
(38 cards)
Medicare Appeals Level 4
Front
review by medicare appeals council
Back
What are 2 legislative and regulatory efforts towards medication errors?
Front
1. pt safety and quality improvement act of 2005
2. inception of pt safety organizations
Back
Why do medication errors occur?
Front
Excessive task demand, personal characteristics, extra-organizational factors, work environment, intra-organizational factors, interpersonal factors, lack of comm, failure to comply w/ policy, lack of knowledge, lack of counseling
Back
Medicare Appeals Level 5
Front
judicial review by federal court
Back
T/F: Cause and effect relationships are difficult to prove
Front
true
Back
Mechanisms of ADR: pharmacologic
Front
respiratory depression with opioids, bleeding with warfarin
Back
ASHP definition of an ADR
Front
any undesirable or unexpected event that requires discontinuing a drug, modifying the dose, prolonging hospitalization, or providing supportive treatment
Back
Medicare Appeals Level 2
Front
review by an individual review entity (IRE)
Back
Who is responsible for public safety?
Front
board of pharmacy
Back
How do you report ADRs?
Front
MedWatch, VAERS
Back
What are ADRs usually reported through?
Front
P and T committee, Medication Safety/Pt safety
Back
Levels of appeal
Front
1. appeal to entity issuing denial
2. appeal to IRO
3. appeal (judicial review)
Back
List the 3 types of behavior that lead to medication errors
Front
1. human error
2. at-risk behavior
3. reckless behavior
Back
What is the IOMs position on pharmacy medication errors?
Front
not intentional acts, blame-free non-punitive environment with legal, confidential, non-discoverable protection
Back
How to prevent errors?
Front
1. standard procedures and enforced compliance
2. increased levels of automation/technology
3. use checklists and doublecheck systems
4. raise awareness for training and education
5. focus on entire system as well as ind. performers
6. report, analyze, and share error learning
Back
How to minimize human error?
Front
periodic changing of tasks/short break, light and magnification, high alert meds with shelftalkers and exaggerated shelf labels, tall man lettering, workload balance
Back
What is an ADR?
Front
adverse drug reaction
Back
Which remedial action should you do for at-risk behavior?
Front
coach the colleague and mange through removing incentives for engaging in at-risk behavior, create incentive for healthy behavior and increase situational awareness
Back
What is an at-risk behavior?
Front
intentional behavior that unknowingly increases risk of error
T/F: An appeal may go to an independent review entity/organization before review by the pts PBM
Front
false
Back
Purpose of Naranjo algorithm?
Front
less time consuming method of determining causal relationship
Back
Medicare Appeals Level 3
Front
decision by the office of medicare hearings and appeals (OMHA)
Back
BLANK is a system of justice (investigatory and disciplinary) that reflects what we know of socio-technical system design, human free will, and our inescapable human faliability
Front
Just Culture
Back
BLANK behavior is when you recognize the risks associated with the chosen behavior
Front
reckless
Back
Which remedial action should you do for reckless behavior?
Front
punish the colleague and manage through remedial/disciplinary action
Back
Why report and ADR?
Front
to prevent recurrence
Back
Which remedial action should you do for human error?
Front
console colleague and mange through changes in processes, training, and drug design
Back
Mechanisms of ADR: intolerance
Front
could be any drug, depends on pt
Back
Medicare Appeals Level 1
Front
redetermination from your plan
Back
When do you report?
Front
life threatening, hospitalization
Back
Dietary supplements have a more BLANK response because of no guaranteed safety and efficacy from the FDA
Front
proactive
Back
How is human error medication mistakes managed?
Front
system design, technological steps (bar codes), focus on factors that impact human reliability
Back
Role of a pharmacist in ADR?
Front
- coordinate program: report to appropriate med staff committee, determine need for medwatch
- ID and report
- Decrease incidence
Back
How does the patient have a role in medication error reduction?
Front
ask questions, provide counseling, literacy awareness, educate caregivers, impact of noncompliance to tx