Case statements are good if there is multiple options, but if descision is binary then we can use IF(condition,' ', ' ')
SELECT first_name,
last_name,
Count(rating) AS COUNT,
Ifnull(Min(rating), 0) AS MIN,
Ifnull(Max(rating), 0) AS MAX,
Round(Ifnull(Avg(rating), 0), 2) AS AVG,
CASE
WHEN Count(rating) >= 10 THEN 'POWER USER'
WHEN Count(rating) > 0 THEN 'ACTIVE'
ELSE 'INACTIVE'
end AS STATUS
FROM reviewers
LEFT JOIN reviews
ON reviewers.id = reviews.reviewer_id
GROUP BY reviewers.id;