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communication /barriers, subjective & objective, c

memorize.ai (lvl 286)

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Section 1

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objective information

Front

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6 years ago

Date created

Mar 1, 2020

Cards (6)

Section 1

(6 cards)

objective information

Front

factual information collected using the senses of sight, hearing, smell, and touch; also called signs

Back

subjective information

Front

Information from the patient's point of view. "I feel dizzy."

Back

physical disabilities

Front

Aphasia Hearing loss Impaired Vision

Back

speaking skills

Front

-speak appropriately based on age or status -use appropriate terminology -speak slowly and clearly -MAKE SURE YOUR NON-VERBAL IS CONSISTENT WITH YOUR WORDS. -try to be eye-level with the receiver ask open-ended questions

Back

Active listening skills

Front

show interest and concern stay alert and maintain eye contact Avoid interrupting. Pay attention to what the speaker is saying Avoid planning your response while the speaker is talking. Try to see the other person's point of view. Find a quiet or private location. Watch the speaker's facial expressions for consistency with words. Ask for clarification when needed. Maintain a positive attitude.

Back

psychological barriers

Front

Attitudes Bias Prejudice Stereotypes

Back