Section 1
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Last updated
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Date created
Mar 1, 2020
Cards (74)
Section 1
(50 cards)
false
A cemetery that sells only caskets and vaults, but offers no services, must still operate under the provisions of the FTC Funeral Rule.
Ask to speak with that individual in private and then professionally discuss the situation in a professional manner
It's always best for you to do what if you have a problem with an allied professional?
false
An agreement for future funeral services which can be terminated or canceled prior to the death of the beneficiary is known as an irrevocable contract.
goods and services
The FTC rule covers those that sell what two items?
Cemetery Disclosure
Which of these is NOT one of the mandatory disclosures that needs to appear on the GPL?
itemized
The Statement of Funeral Goods and Services must be
2nd
Undercover shoppers will generally only fine a funeral home after the ____ attempt at trying to obtain a General Price List.
true
The conclusive performance of services with respect to the dead human body by one of the legally recognized methods is known as final disposition.
Funeral Answers: Grave site service
To most families what is the most important religious event?
Hazard Communication Prohibition
Which of the three is NOT one of the OSHA standards applicable to funeral homes?
Magnuson-Moss Warranty Act
The federal statute that governs express and implied warranties is the
The lawyer that will be used to collect on the estate
The FTC rule covers those that sell what two items?
false
OSHA covers self-employed persons.
action level
If the 8-hour Time Weighted Average is .5 ppm, the employer has exceeded the _______________ __________________ and is required to take certain remedial steps.
general price list
Out of the following documents, which document must be given to a client family to keep and take home after the arrangement conference?
Outrageous act
An act with complete disregard for proper conduct which transcends the bounds of common decency
Gauge
Within the casket price list, if the casket is metal, the ________________ needs to be listed.
false
Funeral homes are covered entities by HIPPA.
false
Doctors and coroners are responsible for signing the burial transit permit.
True
Any altering or change made to a dead human body from the time of death, other than by natural causes is known as mutilation.
True
Those drivers not under the control of the funeral director are known as volunteer drivers.
revocation
The omission or cancellation of an instrument, act, license or promise is known as
OSHA compliance officers
OSHA inspections are done by
Peak activities
The 8 hour Time Weighted Average monitoring should be done during what time in the prep room?
making removals
All of the following are common areas of interest between the funeral director and the cemeterian EXCEPT:
Testator
A man who makes a valid will is a
Intestate
The condition or state of dying without having made a will.
Insolvent estate
The condition of the estate of a deceased person which is unable to pay the debts of the decedent or/or the estate
Pretexting Provisions
Which part of the Gramm-Leach-Bliley- Act makes it a criminal act to falsely obtain personal information from a financial institution or from consumers?
Due dilligence
The attention reasonably expected from and ordinarily exercised by a person who seeks to satisfy a legal requirement or to discharge an obligation. It is practiced in the funeral business.
consumer credit
Pre-need payment arrangements may constitute extensions of what?
Business associate
When another business performs functions or activities on behalf of a covered entity, they are known as a
false
The Hazard Communication Program only needs to be made available to half the employees, therefore if your funeral home has 30 employees you only need to provide it
Escheat
Forfeiture of a decedent's property to the state in the absence of heirs is known as
The mutilation of the body
One of the main concerns of a family when dealing with the organ donation agency and the funeral home when making the decision of organ donation is
FTC
Which organization enforces the Funeral Rule?
The conversation the funeral director will have with the lawyer will many times involve the
estate
The property of a deceased person, both real and/or personal is known as the
false
The most important group of people in the community that the funeral director will deal with on a frequent basis is the lawyer
OSHA
Which organization is responsible for protecting the nation's employees by implementing new safety and health programs?
10
If you are in the prep room and transfer a cleaning liquid from the original container into a new container, you know that you do not have re-label the new container as you are going to use it immediately and it is less than _________ gallons.
false
The placing of a remains in a crypt in a mausoleum is known as exhumation.
31
If a business does telemarketing they are required to "scrub" the sales call list every ________ days
false
The Casket Price List must be kept by the family.
Funeral Rule
Which of the following is not part of the Gramm-Leach-Bliley Act?
false
An estate where the assets exceed the liabilities is known as an insolvent estate.
funeral service law
The branch of law that relates to matters concerned with the disposal of the dead and regulation of funeral directors/embalmers and funeral establishments is:
false
The GLB Act covers funeral homes.
Creditor
A person or business who extends consumer credit more than 25 times a year is known as a
livery
Automotive equipment made available for hire is known as
Section 2
(24 cards)