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TKO Engels zakelijk 1 : unit 2 Making phone calls

memorize.ai (lvl 286)

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16 cards

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Section 1

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Hello, this is ... Just calling to say .... You can reach me at ... . I'll be in all day I'll try calling again later.Bye

Front

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Last updated

6 years ago

Date created

Mar 1, 2020

Cards (16)

Section 1

(16 cards)

Hello, this is ... Just calling to say .... You can reach me at ... . I'll be in all day I'll try calling again later.Bye

Front

LEAVING A MESSAGE ON A VOICEMAIL

Back

Can I take a message? Can I give him a message? Would you like to leave a message?

Front

TAKING A MESSAGE

Back

Hello. This is .... I'm afraid I'm unable to come to the phone right now. Please leave a message after the beep.

Front

LEAVING A RECORDED MESSAGE

Back

I'll see if he is available. I'll see if he is in. I'll put you through to Mr Johnson. I'll connect you.

Front

PUTTING SOMEONE THROUGH

Back

Do you mind calling back this afternoon? Sorry, can you call again later? Would you mind trying him on his cell phone?

Front

ASKING THE CALLER TO CALL BACK/AGAIN LATER

Back

I'm sorry, could you repeat that, please? I'm sorry. I didn't catch that. I'm sorry. I didn't get that. Could you speak more slowly, please? Would you mind saying that again?

Front

PROBLEMS WITH UNDERSTANDING

Back

Can I leave a message? Could you give him a message?

Front

LEAVING A MESSAGE

Back

Good morning / afternoon / evening, Models International, Kathy Howard speaking. Models International, good morning. How can I help you? / May I help you? Hello. 8 4 4 1 2 3.

Front

ANSWERING THE PHONE

Back

I'd like to speak to William Johnson, please. Could / May I speak to William Johnson, please? Could you put me through to William Johnson, please?

Front

ASKING FOR SOMEONE

Back

This is Howard Williams from Models International. Howard Williams speaking/ calling . This is Howard Williams speaking. My name is Howard Williams.

Front

INTRODUCING YOURSELF

Back

I'll make sure he gets this. I'll see that he gets your message.

Front

PASSING ON A MESSAGE

Back

Can I have your name, please? Could I have your name, please? Who's calling? May I ask who's calling? What did you say your name was?

Front

ASKING SOMEONE'S NAME

Back

Could you spell that, please? Can you spell your name, please ?

Front

SPELLING

Back

One moment, please. Just a moment, please. Could you hold the line, please? Hold the line, please. Please hold.

Front

PUTTING SOMEONE ON HOLD

Back

I am calling about the catalogue. It's about ..... Could you tell me who's responsible for...... I'd like some information about .......

Front

GIVING A REASON FOR CALLING

Back

I'm afraid she isn't in. I'm sorry. He is in a meeting / out of town / at lunch at the moment. I'm afraid he's on another line at the moment. I'm afraid the line is engaged. He cannot get to the phone right now.

Front

PERSON WANTED IS NOT THERE

Back