Legal system in which each case is considered in terms of how it relates to legal decisions that have already been made; evolves through judicial decisions over time.
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Cash flow statement
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Statement of an organization's ability to meet its current and short-term obligations, showing incoming and outgoing cash and cash reserves in operations, investments, and financing.
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Code of conduct
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Principles that guide decision making and behavior in an organization.
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Conflict of interest
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Situation in which a person or organization may benefit from undue influence due to involvement in outside activities, relationships, or investments that conflict with or have an impact on the employment relationship or its outcomes. Definition
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Civil law
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Legal system based on written codes (laws, rules, or regulations).
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Assets
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Financial, physical, and sometimes intangible properties an organization owns.
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Balance sheet
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Statement of an organization's financial position at a specific point in time, showing assets, liabilities, and shareholder equity.
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Accounts receivable
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Money an organization's customers owe the organization
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Confidentiality
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Treatment of personal information that has been disclosed to another person or organization
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Active listening
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Communication technique to increase the engagement between communicators and their audiences. It involves two-way communication and attention to nonverbal signs that indicate interest and reactions to the message and speaker.
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Accounts payable
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Money an organization owes its vendors and suppliers.
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Bribery
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Exchange of anything of value to gain greater influence or preference.
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Business intelligence
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Ability to use information to gain a deeper understanding of an organization and make sound business decisions.
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Business case
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Presentation to management that establishes that a specific problem exists and argues for a proposed solution.
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Affinity diagramming
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Data-sorting technique in which a group categorizes and subcategorizes data until relationships are clearly drawn.